Support and instruction
Lazorex official documentation and program resources
Lazorex App User Manual
Work with projects and drawings, measurements, geometry editing, special modes, export and integration with CAD / BIM systems.
Operating instructions for the Lazorex MR101-2D device
Connection of the device, installation rules, measurement, accuracy requirements and operating conditions.
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Device Care for Optimal Performance
Proper operation of the meter has a direct impact on measurement accuracy, operational stability and equipment life. The following are brief recommendations for maximizing Lazorex accuracy. Refer to the instrument manual for detailed requirements and operating conditions.
Protection
Careful storage - perfect accuracy. Use Lazorex in dry conditions. Avoid rain and dirt: this ensures that the optics remain aligned and the readings are as accurate as possible.
Charging
Proper charging means a long service life. Use a standard charger (5V / 1A). Not recommended use of fast chargers (9-12V) as this can shorten the life of the battery and electronics.
Leveling
Horizontal Measuring Plane. To achieve maximum accuracy of the horizontal floor plan measurement, it is recommended that the MR 101-2D is first aligned to the rotation plane of the device using a laser level.
Temperature
Optimum climate for operation. For perfect electronic performance and maximum accuracy, use the instrument in a range from +4С before +40С. Low temperatures reduce battery capacity.
Vibrations
Stability is the key to angular accuracy. Always fix the instrument firmly to the tripod. Any vibration or accidental jolt will distort the drawing. Don't waste time with alterations - fix it securely.
Adaptation
Adaptation to the room: 15 minutes before starting. When bringing the device from cold to warm, allow 10-15 minutes for adaptation. This will prevent condensation and protect the electronics.
Video guides
Short videos to help you quickly learn the Lazorex device and app
Warranty support
Lazorex is a professional measuring complex designed for commercial and project applications. All conditions of operation, warranty service, software usage and data processing are set out in the official documentation.
Papers
Operating instructions for the Lazorex measuring device (PDF)
Lazorex App User Manual (PDF)
User Agreement and Privacy Policy (PDF)
Support
For questions about operation and technical support you can contact us:
Telegram / WhatsApp: +373 76 50 57 57
E-mail: info@lazorex.com
Contact Support
If you have any questions on:
the operation of the Lazorex device;
to the mobile app;
integration with CAD / BIM systems -
contact us in a convenient way.
Estimated response time: up to 24 working hours
Support Schedule: Monday through Friday
09:00-17:00 (UTC+2)